Refund Policy

Last updated: October 4, 2026

Because our Products are digital software delivered instantly upon purchase, our refund policy is more limited than a typical physical-goods return policy.

In short

When You're Eligible for a Refund

You may request a refund within 14 days of purchase if:

We will make a genuine effort to fix any defect before processing a refund — please contact support first rather than requesting a refund directly, so we have a chance to resolve the issue.

When You Are NOT Eligible for a Refund

Refunds will not be issued for:

Change of mind after purchase
Incompatibility with a third-party theme, plugin, or custom code that was not disclosed as a requirement on the product page, where the conflict is not caused by a defect in our Product
Lack of technical knowledge to install or configure the Product (our support team can assist — please reach out before requesting a refund)
Requests made after 14 days from the date of purchase
Licenses that have already been renewed for an additional term
"It doesn't do what I assumed it would do" where the feature in question was not listed on the product page

How to Request a Refund

Email us at info@junedweb.com with your order number and a description of the issue. We will respond within 2–3 business days. If a refund is approved, it will be processed to your original payment method within 7–10 business days.

Questions?

If you’re unsure whether your situation qualifies, just ask — contact us before purchasing or before requesting a refund, and we’ll be glad to clarify.

This Refund Policy forms part of our Terms & Conditions.