Terms and Conditions
Last updated: [Date]
Welcome to JunedWeb (“we,” “us,” “our,” “JunedWeb”), accessible at junedweb.com. These Terms and Conditions govern your purchase and use of our WordPress plugins and other digital software products (each a “Product”). By purchasing or using a Product, you agree to be bound by these Terms.
1. About Us
JunedWeb is operated from Bangladesh. All references to “we,” “us,” or “our” in these Terms refer to JunedWeb.
2. License Grant
When you purchase a Product, we grant you a limited, non-exclusive, non-transferable license to use that Product on the number of websites specified at the time of purchase (the “Activation Limit”), subject to these Terms and any product-specific terms shown on the product page at checkout.
This is a license to use the software โ you are not purchasing ownership of the underlying code, and the Product remains our intellectual property (see Section 6).
3. License Term and Renewal
Unless otherwise stated on the product page, licenses are issued for a period of one (1) year from the date of purchase (“License Term”).
During an active License Term, you are entitled to:
- Software updates and new versions released for the Product
- Access to our support for that Product
When your License Term expires:
- The Product will continue to function with the features it had at the time of expiration.
- You will no longer receive software updates or be eligible for support until you renew.
- Renewal pricing and terms will be made available before your license expires.
4. Activation Limits
Each license may be activated on the number of websites stated on the product page at the time of purchase. If you need to use the Product on more sites than your Activation Limit allows, you must purchase an additional license or deactivate the Product on an existing site to free up an activation slot.
5. Restrictions
You agree not to:
- Share, resell, sublicense, or redistribute your license key to any third party
- Use the Product on more websites than your Activation Limit permits
- Reverse engineer, decompile, or attempt to extract the source code of the Product beyond what is permitted by the Product’s own open-source license components (where applicable)
- Remove or alter any copyright, trademark, or other proprietary notices contained in the Product
- Use the Product for any unlawful purpose
6. Intellectual Property
All Products, including their code, design, documentation, and associated materials, are and remain the intellectual property of JunedWeb or its licensors. Where a Product incorporates WordPress or other GPL-licensed components, those components remain subject to their respective licenses (e.g., GPLv2 or later); however, this does not grant you rights to our license-key or update-delivery systems, branding, or any proprietary services bundled with the Product.
7. Fees and Payment
All fees are listed in the currency shown at checkout and must be paid in full before a license key is issued. We reserve the right to change our pricing at any time; price changes will not affect licenses already purchased.
8. Refunds
Please see our separate Refund Policy below, which forms part of these Terms.
9. Support
Support is provided on a reasonable-effort basis via the contact channels listed on our website, for the duration of an active License Term. Support does not include custom development, third-party plugin/theme conflict resolution, or website management services unless separately agreed in writing.
10. Disclaimer of Warranties
The Product is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Product will be error-free, uninterrupted, or compatible with every WordPress theme, plugin, hosting environment, or PHP/WordPress version.
11. Limitation of Liability
To the maximum extent permitted by applicable law, JunedWeb shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or goodwill, arising out of or related to your use of the Product, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from a Product shall not exceed the amount you paid for that Product’s most recent license term.
12. Termination
We may suspend or terminate your license if you breach these Terms, including but not limited to exceeding your Activation Limit or redistributing your license key. Upon termination, your right to receive updates and support ceases; the Product’s continued functionality on already-activated sites is not guaranteed.
13. Changes to These Terms
We may update these Terms from time to time. Continued use of a Product after changes are posted constitutes acceptance of the revised Terms. Material changes will be reflected by updating the “Last updated” date above.
14. Governing Law
These Terms are governed by the laws of the People’s Republic of Bangladesh, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of a Product shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
15. Contact Us
For questions about these Terms, contact us at:
Email: info@junedweb.com Phone/WhatsApp: +971 58 156 5050
Refund Policy
Last updated: [Date]
Because our Products are digital software delivered instantly upon purchase, our refund policy is more limited than a typical physical-goods return policy.
When You’re Eligible for a Refund
You may request a refund within 14 days of purchase if:
- The Product does not function as described on the product page, and
- Our support team is unable to resolve the issue within a reasonable timeframe after you report it and provide the information we reasonably request (e.g., site URL, error details, screenshots, temporary access if needed to diagnose the issue).
We will make a genuine effort to fix any defect before processing a refund โ please contact support first rather than requesting a refund directly, so we have a chance to resolve the issue.
When You Are NOT Eligible for a Refund
Refunds will not be issued for:
- Change of mind after purchase
- Incompatibility with a third-party theme, plugin, or custom code that was not disclosed as a requirement on the product page, where the conflict is not caused by a defect in our Product
- Lack of technical knowledge to install or configure the Product (our support team can assist โ please reach out before requesting a refund)
- Requests made after 14 days from the date of purchase
- Licenses that have already been renewed for an additional term
- “It doesn’t do what I assumed it would do” where the feature in question was not listed on the product page
How to Request a Refund
Email us at info@junedweb.com with your order number and a description of the issue. We will respond within 2โ3 business days. If a refund is approved, it will be processed to your original payment method within 7โ10 business days.
Questions?
If you’re unsure whether your situation qualifies, just ask โ contact us at info@junedweb.com before purchasing or before requesting a refund, and we’ll be glad to clarify.